I sin senaste bok Through Shifts and Shocks: Lessons from the Front Line of Technology and Change beskriver tech-experten Steve Vamos våndorna en chef kan känna inför ett medarbetarsamtal där negativ feedback ska presenteras. Han har själv lång erfarenhet av chefskap inom företag som Apple, Midrosoft och IBM, och han tror att en av de största orsakerna till att samtalen ibland går fel är den inbyggda önskan om att bli omtyckta som de allra flesta människor har. En chefs önskan att bli omtyckt kan paradoxalt nog leda till att omgivningen blir missnöjd – till följd av exempelvis luddig feedback eller otydliga direktiv.
5 vanliga misstag vid negativ feedback – och hur kan du undvika dem
Ledarskap Det finns samtal som många ledare helst skulle slippa – de där kritik av något slag ska framföras. Det kan gå någorlunda smärtfritt eller så kan samtalet förvärra en redan känslig situation. Här är fem vanliga fallgropar och fem sätt att undvika dem.

Foto: Stockadobe
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Steve Vamos har i sin bok därför listat fem vanliga fallgropar och fem sätt att undvika dem.
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